Victoria Gardens CQC Rating November 2019
We are pleased to announce that Victoria Gardens has been rated as Good in all domains at their latest CQC inspection held in November 2019.
Based in a modern, purpose built facility in Huyton, Merseyside, Victoria Gardens provides specialist rehabilitation for service users with complex mental health needs. The aim of the service is to equip service users with the skills required for community living and increased independence, maximising the quality of life and encouraging social and community integration.
Key comments from the report include:
Patients told us they felt safe, supported and that staff are friendly and approachable. Staff respected patient views and treated everyone the same.
Care plans reflected the assessed needs, were holistic and recovery-oriented.
Patients had found the psychological intervention sessions enjoyable and helpful. They found that the sessions helped them with their emotions and social skills in the community.
Staff communicated with patients so that they understood their care and treatment, including finding effective ways to communicate with patients with communication difficulties.
Speaking of Victoria Gardens CQC Rating, Hospital Director Claire Wiseman said,
“We’re very pleased with this CQC report. Providing the highest quality mental health care takes compassion, dedication and the ability to deliver truly personalised treatment plans for each and every patient.
Whoever comes to Victoria Gardens we always start by listening to their story. We then work in partnership with that person to help them move forwards in their life. I am immensely proud of the team and I want to thank them for all of their hard work and dedication.”
Click here to read the full report.