St Neots Hospital rated Good at latest CQC Inspection

We are very pleased to announce that St Neots Hospital has been rated as Good by CQC in their latest inspection.

Based in the heart of St Neots in Cambridgeshire St Neots Hospital offers care, therapeutic and rehabilitation pathways for those affected by a neurological or mental health condition for which challenging behaviour may be the leading impairment.

Key comments from the CQC report include:

The service provided safe care. The ward environments were safe and clean. The wards had enough nurses. Staff assessed and managed risk well. They minimised the use of restrictive practices, managed medicines safely and followed good practice with respect to safeguarding.

Staff treated patients with compassion and kindness. They respected patients’ privacy and dignity. They understood the individual needs of patients and supported patients to understand and manage their care, treatment or condition.

Staff involved patients in care planning and risk assessment and actively sought their feedback on the quality of care provided. They ensured that patients had easy access to independent advocates.

The wards met the needs of all patients who used the service – including those with a protected characteristic. Staff helped patients with communication, advocacy and cultural and spiritual support.

To read the full CQC report click here.