How Our Services Are Regulated

Each and every one of our hospitals are regulated by the Care Quality Commission (CQC) or the Healthcare Inspectorate Wales (HIW). These are independent groups who visit and inspect hospitals to make sure that they are meeting set standards. When the CQC or HIW have visited a hospital they produce a report which highlights what is working well and what the hospital needs to do to improve. This helpful process ensures that the quality of care improves all the time. The inspectorate will also want to talk with you to hear your views on the care you are receiving.