Acute Mental Health

Our acute mental health services support adults in severe mental health distress who are unable to be cared for safely in the community. We accept informal service users and those detained under the Mental Health Act 1983 (amended 2007). We aim to stabilise and treat individuals so they can be discharged back into the community as soon as possible.

Who we treat

The typical service user profile is;

  • Men & Women aged 18+
  • Informal or detained under the Mental Health Act 1983 (amend 2007)
  • Experiencing difficulties that present a risk to the wellbeing of themselves or others that cannot be treated in an open environment


Diagnoses may include:

  • Acute mental illness
  • Acute depressive illness
  • Psychosis
  • Schizophrenia
  • Bipolar disorder
  • Dual diagnosis

Service users may also present with substance misuse and self-harm issues.

What we do

Our acute mental health units are 24 hour services which provide assessment, stabilisation, care and support within the least restrictive environment.

Service users are often referred whilst in a crisis, where behaviour and actions indicate being at risk to themselves and others. We develop person centred care plans on admission in collaboration with the service user, with the ultimate aim of stabilisation and discharge. We provide specialist psychological support to aid service users to utilise leave into the community safely, with the view of discharge into community services.

With a dedicated bed manager, we endeavour to respond to referrals within one hour from the point of referral to making a final decision. Our bed manager will support external agencies in arranging admissions and discharges for continuity.

Acute Mental Health Services

Potters Bar ClinicCrystal WardFemale Acute11 BedsNorth London
Potters Bar ClinicRuby WardMale Acute12 BedsNorth London
Farmfield HospitalBrockham WardMale Acute14 BedsSurrey
Farmfield HospitalFaygate WardMale Acute14 BedsSurrey
Pinhoe ViewKenn WardFemale Acute16 BedsExeter

Acute Mental Health Services

SITEPotters Bar Clinic
WARDCrystal Ward
SERVICEFemale Acute
BEDS11 Beds
LOCATIONNorth london
SITEPotters Bar Clinic
WARDRuby Ward
BEDS13 Beds
LOCATIONNorth London
SITEFarmfield Hospital
WARDBrockham Ward
BEDS14 Beds
SITEFarmfield Hospital
WARDFaygate Ward
SERVICEFemale Acute
BEDS14 Beds
SITEPinhoe View
WARDKenn Ward
SERVICEFemale Acute
BEDS16 Beds

How to make a referral

For further information or to discuss a potential referral to one of our acute mental health units, please dial our 24 hr referral line on 0800 218 2398.

Alternatively, please e-mail

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