Phoenix House

Phoenix House, which includes our Yr Hafan ward, is a specialist mental health and rehabilitation hospital that provides services for women only. Our service is designed to support complex mental health needs and/or personality disorder.

Get in touch with Phoenix House

Female Service/ Adults (18 years+)

Services: Rehabilitation

Little Henfaes Drive, Welshpool,

Powys, Wales, SY21 7BG

More information about Phoenix House


Phoenix House works with the service users to engage in an outcomes focused treatment and rehabilitation programme within a homely environment in the heart of the local community.  The aim is to prepare and enable them to move on successfully into the community within identified timescales.


Admission criteria

  • Women over the age of 18
  • Primary diagnosis of personality disorder or mental illness
  • Detained under the Mental Health Act
  • Complex presentations/ needs
  • Ongoing challenging behaviour
  • High risk of serious harm to others and/or self
  • Potential for engagement


What we provide

  • Specialist mental health care for women
  • Multi-disciplinary team, including psychiatrists, psychologists, occupational therapists and support workers
  • Unique clinical model: Our staff have been training to work within the PIPE model, psychologically informed environments, this is utilised within our intervention programme and is exclusive to Phoenix House
  • Bespoke pathways based on individuals need
  • GP availability on-site weekly for patient requirement
  • A daily programme of group therapy and other activities that support the individual in their recovery, including horse riding, golf, dog walking and access to the local leisure centre and gym



These are achieved through delivery of a robust and structured, person centred programme of assessment, treatment and care which is delivered by a full multi-disciplinary team.  We focus on the importance of healthy ways of relating to others, and getting involved in community life.


For further information or to make a referral please get in touch on 0800 218 2398 or

View our video tour of Phoenix House

Phoenix House HIW Report

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