COVID-19 Information

We want to assure you that we are aware of the impact the lockdowns and restrictions will have had on everyone. These impacts have disrupted many families and the loss of contact has been difficult for everyone.

At Elysium Healthcare we understand that the measures we must adhere to can be difficult. To help reduce the number of COVID positive cases we continue to follow government and NHS guidance in order to keep communities safe.

Visiting

From Monday 4th April 2022 most restrictions imposed due to COVID-19 to visiting have been lifted including the need to test before visiting.

Some rules remain:

·        Please do not visit if you are feeling unwell, even if you have tested negative for COVID-19, are fully vaccinated and have received your booster. Transmissible viruses such as flu, respiratory syncytial virus (RSV) and norovirus can be just as dangerous to our service users as COVID-19. If you have any symptoms that suggest other transmissible viruses and infections, such as cough, high temperature, diarrhoea or vomiting, you should avoid visiting our services until at least 5 days after you feel better.

·        All visits must be planned.

·        England and Wales care homes – There is no formal limit on the number of visitors and the service has discretion to arrange visiting times to enable access to visits for all service users. General visiting will be limited at times of outbreak. The Essential Care Giver (visitor that supports with personal care) remains a defined role and is able to continue visits during outbreaks/points of isolation. Every care home service user can have an essential care giver.

·        England and Wales Hospitals – Service users can have two visitors at a time and services have discretion to arrange visiting times to enable access to visits for all service users. General visiting maybe limited at times of outbreak.

·        Universal masking remains within all health and care settings, all visitors will be asked to wear a mask which will be provided and to comply with the infection, prevention and control rules at site.


Leave

Visiting on leave is part of the care pathway for most service users in the progress of their pathway. Unfortunately planned leave will need to be cancelled if you or your loved one is unwell.


Isolating individuals with symptoms

In the event that an individual is displaying symptoms that indicate COVID-19, we will implement isolation of that individual in our care. Where this is the case, individuals will be in contact with staff regularly but kept separate from the other patients, residents or service users. The reasons, requirements and actions will be fully explained to your loved one and a care plan implemented to ensure the safety and wellbeing of that individual and prevent the spread of infection.

In the case we have to declare an outbreak the service will have to restrict visiting and leave, as required by public health.

We will make sure that the physical health and wellbeing of each patient, resident or service user is central to the delivery of their care.

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If you have any queries or concerns you can speak directly with the Registered Manager of the service or e-mail them at FamilyandCarerenquiries@elysiumhealthcare.co.uk

Elysium Healthcare will update this web page weekly to keep you informed with the current situation. Further information can be found at the links below:

The Government have published the latest information on COVID-19 for

England: Living safely with respiratory infections, including COVID-19 – GOV.UK (www.gov.uk)

Wales: Protect yourself and others from coronavirus | Sub-topic | GOV.WALES

 

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Once again thank you for your patience and we look forward to seeing you all again very soon.

In the meantime, if you have any queries or concerns you can speak directly with the Registered Manager of the service or e-mail them at FamilyandCarerenquiries@elysiumhealthcare.co.uk

 

Elysium Healthcare will update this web page weekly to keep you informed with the current situation. Further information can be found at the links below:

The Government have published the latest information on COVID-19: https://www.gov.uk/coronavirus

 

Mencap have produced their latest guidance here in Easy Read:

https://www.mencap.org.uk/advice-and-support/coronavirus-covid-19/coronavirus-latest-guidance-government

There is a two-minute daily update in British Sign Language about COVID 19 here:

https://signhealth.org.uk/resources/coronavirus/