London Care Partnership have received their 6th Outstanding rating from CQC!
21b Upper Brighton Road, Kingston received an unannounced inspection in December 2018.
The report commented on the numerous, varied activities that the young people benefited from in the community, at home and elsewhere:
“Staff took great pains to support and help the young people to make their activity choices, based on the interests they had and things they liked to do. Whilst people did not verbally comment about the activities they pursued, their body language showed us they enjoyed them with lots of smiling, laughter and enthusiasm. This had an impact of people thoroughly enjoying their activities and developing bonds and friendships, through them, with staff, each other and others, outside the home.”
It also highlighted the individualised care offered:
“Relatives told us the home had a warm, welcoming and friendly atmosphere. They said staff treated the young people’s safety as a priority. This was whilst still acknowledging that people must be enabled and supported to try new experiences and pursue opportunities by taking acceptable risks. Staff weighed up the benefits of activities with the young people in relation to the risks involved. This was demonstrated by the number of new experiences and activities people safely had whilst continuing with those that they previously enjoyed. This meant people received a service that was individual to them.”